Terms of service.
Access Living Australia (ALA) provides its services to you subject to the following terms and conditions. By using our services, website, or engaging with us in any manner, you agree to be bound by these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By accessing or using our services, you agree to these Terms of Service. If you do not agree to these terms, you must immediately stop using our services. These terms may be updated from time to time, and your continued use of our services constitutes acceptance of the updated terms.
2. Eligibility
You must be at least 18 years old to use our services. If you are under 18, you must obtain consent from a parent or guardian before using our services.
3. Services Provided
Access Living Australia provides specialised services, including but not limited to:
National Disability Insurance Scheme (NDIS) support services
Specialist Disability Accommodation (SDA)
Other disability-related services as advertised on our website or agreed upon in writing
We reserve the right to change, suspend, or discontinue any part of our services at any time, including features, content, or availability, without prior notice.
4. Client Obligations
By using our services, you agree to:
Provide accurate, complete, and current information when requested
Comply with all relevant laws, regulations, and our internal policies
Make payments on time as per our agreed terms and invoices
Use our services solely for lawful purposes and in a manner that does not infringe the rights of others or disrupt service to other clients
5. Payments and Fees
Clients are required to pay for services as agreed upon in the service contract or by the due date on the invoice. We accept various payment methods, including bank transfer and other online payment methods.
All fees are subject to GST (Goods and Services Tax), where applicable, in accordance with Australian law.
Failure to make payments may result in suspension or termination of services.
6. Termination of Services
We reserve the right to terminate or suspend your access to our services at any time, without notice, if you breach these Terms of Service, fail to make payments, or engage in conduct that we deem harmful to our operations or reputation.
You may terminate your use of our services by providing written notice. Upon termination, all outstanding payments must be settled immediately.
7. Limitation of Liability
To the extent permitted by law, Access Living Australia will not be liable for any direct, indirect, incidental, or consequential damages arising out of or related to the use of our services, including but not limited to:
Loss of data
Loss of income or profits
Damage to property
Personal injury or health-related claims, unless caused by our negligence or wilful misconduct
Our total liability to you in connection with any claims arising from the use of our services shall not exceed the amount you paid for those services in the preceding six months.
8. Warranties and Disclaimers
We provide our services on an “as-is” basis, without any warranties, express or implied, unless otherwise stated in a written agreement. To the extent permitted by law, we exclude all conditions, warranties, and terms implied by statute, general law, or custom.
We do not guarantee the accuracy, completeness, or reliability of any information provided through our services. Any reliance you place on such information is at your own risk.
9. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information about how we collect, use, and disclose your personal information. By using our services, you consent to the processing of your personal information as outlined in our Privacy Policy.
10. Intellectual Property
All content provided by Access Living Australia, including but not limited to text, images, logos, and software, is protected by copyright and other intellectual property laws. You are not permitted to use our intellectual property for any commercial purpose without our express written consent.
You may use our website and services for personal and non-commercial purposes, provided you do not modify, reproduce, or distribute any content without our permission.
11. Third-Party Links
Our website and communications may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these third-party websites. You access such websites at your own risk.
12. Governing Law
These Terms of Service are governed by the laws of the Commonwealth of Australia. Any disputes arising from the use of our services shall be resolved in accordance with Australian law, and you agree to submit to the jurisdiction of the courts of Australia.
13. Amendments
We may amend these Terms of Service from time to time to reflect changes in our services or legal obligations. Any amendments will be posted on our website, and we encourage you to review these terms regularly. Your continued use of our services after any amendments constitutes your acceptance of the updated terms.
14. Contact Us
If you have any questions about these Terms of Service, please contact us:
katrina@accesslivingaustralia.com.au
